FAQs

Can I pay my assessments online?

Yes! Once you are logged in, select the “Make a Payment” button to be directed to the payment processing service.

What are the Governing Documents of an Association?

Property owners associations derive their basic legal authority for their existence, activities, and actions from state statutes (laws) and certain legal documents:
- Articles of Incorporation
- Declaration of Covenants, Conditions, and Restrictions
- By-Laws
- Rules & Regulations

What are the Articles of Incorporation?

- Bring the corporation into existence
- Define the basic purpose and powers of the corporation
- Indicate there will be a board of directors and may, identify the initial board.

What are Bylaws?

The Declaration forms the constitutional foundation of the association; Bylaws define the laws and operating procedures of the association. Bylaws detail the framework for governing the association that is authorized in the Declaration. They address the association's structure, the board, the officers, the definition of a quorum, ability to enter into contracts, etc. Bylaws provide reliable guidance for board members at meetings in addition to:
- Requirements of membership meetings
- Voting rights of property owners
- Procedures for electing the board of directors
- Procedures for the board of directors to elect officers
- General powers and duties of the board

I have a question about my account or billing. How do I contact the management company?

Log into your owner portal by clicking on the Login link in the top right corner of this site. Click Submit a Request from the left menu and select "Billing Question." You can select "General Question" if you need information about your association but not specifically about your owner account.

I own multiple properties and/or I am a member of a Community Association that has a Master Association. How do I see and manage both of my accounts in my Owner Portal?

Log into your owner portal by clicking on the Login link in the top right corner of this site. Click Submit a Request from the left menu and select "General Question" from the drop-down. Please provide the details of the accounts you would like to link, and let us know what your mailing address is if it is not already the same on all accounts.

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